Reasons for BBB Rating. Average of 2 Customer Reviews. View Complaints Summary. Need to file a complaint? BBB is here to help. For your reference, details of the offer I reviewed appear below. I would like to open this complaint again. Cincinnati Home Improvement Co. Now nothing again since I resolved the complaint for a second time. They will not accept my phone calls or answer texts or emails, of which I have sent many.
Full repayment was to be made by mid August as per their payment schedule. I have not received a payment in a couple months and have not heard from them in a month. I will keep the complaint unresolved until repaid in full. What do you think? Share your review. Hello Chris. To all who are thinking about hiring Chris for contractor work My husband and I have had nothing but trouble from them. First Chris comes out and assesses your home and tells you he is a veteran who prides himself in his work and says he knows how to handle all home repairs.
That you don't need any one else because his company does it all. So far the only people I have met in his company are him and his brand new to the business, her words, secretary. After that first visit with Chris you don't see him again, unless you beg and call nonstop and complain.
Then when you sign the contract and they send their exactmet into your insurance they literally hound your for the money Cincinnati Home Improvement Company will even meet you at the bank at their convenience because the secretary was literally in a hurry to get to a concert to try and get the full amount of the what the insurance sends.
They even went so far as to ask for the money in The Honest Company Floor Pads savings when the secretary over heard my conversation because I could not cash the check right away due to miscommunication. Yet they refused to pay their out side of the company contractor up front for the work on our siding who the secretary found at her apartment complex.
He was just a maintenance man there and was extremely rude to me when I asked him to fix his mistakes. When we finally saw Chris again he took our window, to be repaned, not replaced, which he led me to believe and sent one email sayinng he would be back before Christmas with the window and still Cincinnati Home Improvement Company returned. At this point I feel it has become a, we got your money and are running and don't care about commitment or communicating with you.
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Customer Complaints 5 complaints closed in last 3 years 1 complaints closed in last 12 months. File a Complaint. Overview Cincinnati Home Improvement Company, LLC in Lebanon, OH provides full service Cincinnati Home Improvement Company, commercial roof coatings including remodeling services for residential and commercial properties.
Business Details. Phone Numbers Other Phone. Customer Complaints 5 Customer Complaints. Status: Unresolved. They worked about 3 days doing demo and not have returned, they will not return any calls or emails A third party got involved my uncle called them for estimate on project and Chris went to his house thinking he was going to bid a job. That's when my uncle confronted him and Chris apologized and said he would do job.
Now he is avoiding all calls and emails again. Chris is traveling and his laptop is not been working. He will need to respond when back in area. Regards, Online Cincinnati Home Improvement Company Rep. Customer Swot Analysis For An Insurance Company. Customer said business sent a payment schedule in an email and starting last Thursday, 1st ck was picked up. Cincinnati Home Improvement Company will repay over the next four weeks.
Thank you. Business has paid customer recently with a weekly amount that was picked up at the office by the customer. So I would like to keep complaint open until it is paid in full. Business paid customer recently, and is committed to continuing payments, every few weeks, until balance is paid in full. July 18, 25, Aug 1 and 8th checks will be cut and sent. This email will act as payment schedule. Please reply to this email with address refund should be sent.
If refund can be sent earlier in full C. Customer Reviews 2 Customer Reviews. Business Categories Home Improvement. Roofing Contractors. General Contractor. Construction Services. Concrete Contractors. Painting Contractors. Siding Contractors. Drywall Contractors.
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