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Status: Answered. Memphis Flooring Company cut and bound two area rugs together incorrectly and is refusing to do anything to remedy the situation. I took two 8x10 area rugs to Memphis Flooring Company to be Memphis Flooring Company together to make one 16x10 rug.

When I picked them up the receipt read 8x16 - I just assumed the receipt was wrong. When I got it home and layed it out, the two 8x10 rugs were bound together on the 10' sides, which would have been 10x16 perfect! I called Jack that day to discuss the mistake. All he had to say was "I wrote 8x16 on the invoice".

I know it was an honest mistake, but it doesn't work Hubbard Peanut Company me and I have no use for the rug now. I'd like to have two new rugs bound together.

We never mentioned cutting the rug. I then emailed Jack the next week and asked him to purchase two new rugs and bind them together correctly. After a week, no response. I then called and left a message, no response. Thank you. There were three employees working with her and confirmed how the rugs were to be seamed due to matching patterns within the goods, and that two feet would be cut off of each end to center the pattern.

Otherwise, the rug would have been 8x20 which was too long, not 10x The work was done as discussed, was shown to her for approval when she picked up and paid for the goods. Upon her approval, she asked that we 'roll the rug the 8' way' so that she could fit it into her SUV, though we advised against that due to possible damage to the seam.

Customer Reviews 0 Customer Reviews. Leave a Review. Business Categories New Carpet. Ceramic Tile Memphis Flooring Company. Floor Installation. Flooring Contractors. Hardwood Floor Contractors. Carpet Installation. Hardwood Floors. Floor Coverings. Vinyl Flooring. Carpet and Rug Repair.

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Memphis Flooring Company, established in 2004, is a family owned and operated, full-service flooring company. Providing our customers with competitive pricing and quality service is our #1 priority. We are member of the BBB with an "A" rating. Free estimates are provided. Multiple payments options and financing are available.Location: 5653 Shelby Drive, Memphis, 38141, TN…