If you have used this moving company in the past and you wish to share your moving experience, Write a review on Rhino Moving Inc. Toll Free: Phone: Fax: No gallery items found! Click here to add your video. My research indicates they are all inter-related. I was informed by the Broward Consumer Protection Office and the Fraud Hotline that they have numerous complaints against them. They strongly advised me to file a claim with them.
We just completed a move from Minneapolis to Miami. When they arrived for pick-up, they immediately determined that the goods exceeded their estimate.
At that point, the price doubled. There were a few additional boxes and a couch, however my entire shipment was delivered in a small U-Haul truck by their company even items from another customer!
I obviously could not have doubled my load from a small two-bedroom apartment. They picked up my goods in a small Penske truck. They arrived in Miami in an wheeler that was too large to drive into the complex. On their contract, they state that they do not subcontract, however they used Smart Van Lines with a Suddath United truck to deliver my goods. At the time of pick-up, I was informed that the delivery would take approximately one week.
After 10 days, I called the company and they had no knowledge of the whereabouts of my shipment. After two weeks, they showed up with a last-minute phone call. It took numerous emails, faxes and calls to get them to answer their phones and when they did, they screamed at me.
If my experience is any indication, expect ZERO customer service from these people. I have pictures, documents and emails to support my claims. I am filing a complaint with the FMCSA and reaching out to an attorney who specializing in consumer protection. After contracting Rhino, I saw these reviews but they already had our deposit so I was hoping for the best.
We had a flight planned and are closing escrow in 2 days so they knew we had little choice. We are renting a truck and are moving ourselves.
I am going to have to fight to get that back. We gave them a full, accurate inventory of our entire house. I am just lucky we gave ourselves a few days in case something happened.
We got lucky. If this was the day of close of escrow, we would be stuck. I am hoping to get with other people who got scammed by them to get together to see if we can take action as a group. Chino and his helpers were awesome. Super professional and took great care, not only for our belongings but the premises on both ends of the job.
Really went above and beyond any movers I've used in the past. I've actually had some pretty decent move experiences with other companies, but these guys were the best.
Would use rhino moving again, but am hoping to stay put where we are for years to come. Extraordinary service by Rhino Moving at an amazing price! They showed up on time, quickly wrapped and loaded everything into the truck. They gave me a competitive rate and promised there would be no hidden charges. Despite the move ended with moving some additional items, they adhered to their initial quote. I was also impressed with their polite and positive approach. By the way, not a single thing was broken.
Really remarkable! I appreciate the quality of their service. L spoke to a guy named Howard who convinced me to use their Freshwater Crayfish Company because other companies are not legit, show up in a retal truck and chznge dverything on you. So used rhino only to find out yhey showed up in a rental truck and pawned the job off to another company who calls ME and asks me where the stuff is going, they are messed up company and lie to you about delivery date.
They found Rhino Moving Company company but can only be there Xplosive Dance Company Address, my stuff is scheduled for tuesday, now they force me to rush to Texas, dont let them fool you, they are a broker playing both ends of the fiddle.
Picked up Late Delivered Late Lost items Gave us items that did not belong to us Customer service is of no help at all and they cannot locate 4 large boxes.
So saddened and disappointed to lose items that were sentimental in value. Nothing can replace them. Thank you Rhino Moving! The service was incredible. Moving from Florida to Mew York with a total of 5 stops, after looking for a good mover we we're exhausted! The movers were very polite and very delicate with all of our furniture.
Incredibly professional and practically running up the 3 Royal Salt Company of stairs the entire time. From the minute they started to work they never stopped! I Rhino Moving Company overwhelmed by their work ethics especially on a very hut Floridian day, you all know Florida humid. They are crooks dnt trust a word they say.
They stole my 42' tv, playstation 3, a wii, dumbell weights, and pretty much everything else that was packed in its original box. They damaged my screen door, during the move.
My washer and dryer was dented and scratched, wood was ripped off of my dresser, and end table was all scratched up.
My brand new leather couch looks old and beaten now. There is no one that is professional in this whole company. If you are a 1rst time mover they will rob you. The movers know what they r gonna steal while they r packing. Origin : roanoke, va Destination : port st lucie, fla.
Thank you Rhino Moving service! Everyone was so professional and amicable! I moved from Boca Raton to Montreal Canada. All movers worked hard and made my move process a lot easier than Black Bridge Brewing Company expected.
Starting with the team in Boca Raton. Thank you! Hanna for all your help. Rhino moving did all the paperwork for me and also the delivery to my house in Montreal. Would definitely recommend them to anyone I know. Here for everyone to see the email that I sent to RhinoMoving today First I must say whomever I spoke with on the phone today was not Riki who I originally scheduled this moving quote with.
If this company feels the need to have to lie about who is on the phone then that is quite sad. I am very very displeased and upset with whomever that female was who I spoke with today.
First rules of customer service you do not, do not talk over the customer. I did not yell or curse at anyone because I was raised with respect. I am a consumer and I work hard for my money and I am entitled to change my mind and cancel services before they are even performed at my own will.
It was a whole 2 weeks before the scheduled date. What happened a few minutes ago was pathetic, and I have come to realize that the reviews listed on Movers. I hired them to move items in storage FL to my house CT. Full disclosure: residential street, delivery to my attic 2 flights up.
At pick up location, they added another document to sign as "the contract", and other papers with all waivers not known before. I thought I was in good hands, with small items, nothing could go wrong?
He arrived late pm. He was unprofessional, yelling, and threatening. He refused to turn in my street. I called the City, the police, and received clearance on access to my street.
The police said that the driver needed a second person for the maneuver. This price was brought down by discussing with a person from Rhino Moving, Inc. I prepared the money. This carried on till about 10pm, when I was summoned to sign for accepting the full delivery and told that he could not continue working past 10pm.
The driver never told me that upfront after he started work at 7pm. When I inquired about what was going to happen next, he advised me that he would send 2 guys the next day between 9amam. He left.
Rhino Moving is an answer both to residential moving (we can move anything from a few suitcases to a whole household) and commercial relocation – from a whole office, storage or even a whole factory. We do not strive to be a major company – our main goal is to deliver only the best moving services, even to a narrow group of customers.…
Nick was the main point of contact, and I wish all moving companies had someone like him. You can tell that he is a leader and has a lot of experience. I've moved dozens of times in my life, and have used a lot of different moving companies. Rhino is by far THE BEST company I've worked with in …4.5/5(285)…
Rhino Moving Pros is a Texas based, family owned and operated moving company located in the Dallas/Fort Worth Metroplex. We offer both local and long distance moves for Homes, Apartments, Offices, Restaurants and Retail Stores.…
20 reviews of Rhino Moving "I am happy to say I had a great experience with Rhino movers. I moved from Florida to California and was incredibly nervous about choosing the best moving company as I had a bad experience with a prior move. When I…1.5/5(20)…
Our company Rhino Moving offers services for small volume moving. They are designated for those clients who have small amount of belongings, oversized and valuable items. If you want to move quickly and do not want to waste your time organizing this process, then contact our specialists.…
Rhinos movers did an awesome job moving me. Michael and Eugene were on time, efficient and moved me in good time. I would highly recommend them, and refer them to my friends and family. Ñoe & Lawrence were friendly, prompt, and did a great job gently moving some of our furniture and boxes to another location.4.5/5(277)…