Years in Business: Reasons for BBB Rating. Average of 2 Customer Reviews. View Complaints Summary. Need to file a complaint? BBB is here to help. What do you think? Share your review. Called to have a section of fence replaced that was damaged from a falling tree. Robert came the next day, gave me an estimate.
I explained I would discuss this with my husband and call if an appt was to be made. My husband felt it was high but I wanted the fence to "match" the original they had put in. I called that day Fri and made an appt for Tues.
On Sat, they showed up, I was not home and my husband let them in thinking I had made this arrangement. They were in and out in 15 minutes, I did not need all the work stated. When filing the bill I looked over my previous bills for Roberts Fence Company the other fencing and saw that my husband was correct. This bill was very high. First, I never signed a contract, and I know that you have Roberts Fence Company days to cancel. I was not given this opportunity when they showed up the next day.
Third, I called times Large Marge Trucking Company discuss this and never received a call back. He claimed I signed a Roberts Fence Company, that he explained about the small job expense and that if I did not like what was done he would come and remove the section and I could go somewhere else. I explained to him that they had done the previous work and all I was looking for was and mature conversation about this particular job and legitimate explanation of the high price.
That was not to be had with this man. I will never use them again, nor will I ever recommend this company to anyone else. BBB Business Profiles may not Roberts Fence Company reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
BBB Business Profiles generally cover a three-year reporting period. BBB Roberts Fence Company Profiles are subject to change at any time. As a matter of policy, BBB does not endorse any product, service or business. BBB reports on known marketplace practices. Robert's Fence Co. Fence Contractors. Email this Business. BBB Rating D. Leave a Review. Customer Complaints 2 complaints closed in last 3 years 0 complaints closed in last 12 months.
File a Complaint. Business Details. Customer Complaints 2 Customer Complaints. Status: Unanswered. Roberts Fence Company installed two completely different types of fence on my property after I prepaid the service men. The foreman didn't speak english and insisted I call the company.
They kept insisting they would have Roberts Fence Company owner or John M call us to set up a date to replace the fence but never have. The fence has fallen down several times, and I've had to put it up myself. Each time I call they put me on hold for over 5 minutes, assuming they keep hoping we'll hang up.
We want the fence to match all around the yard instead of having seperate fencing on our property. Customer Reviews 2 Vanderbrink Auction Company Reviews.
Business Categories Fence Contractors.
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