Headquarters Location. This is a multi-location business. Find a location. BBB files indicate a pattern of complaints concerning product quality, delivery fulfillment and customer service for orders placed online with Your Own Cell Phone Company. Numerous consumers are telling BBB about extensive delays in receiving the merchandise they ordered from the company, despite being charged at t….

Reasons for BBB Rating. Average of Customer Reviews. View Complaints Summary. Need to find a different location? Need to file a complaint? BBB is here to help. By clicking "OK", your complaint will be closed as Resolved. What Rosegal Company Location you think? Share your review. Birgitt H. I am now waiting for my refund as I no longer want their cheap product. BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time.

As a matter of policy, BBB does not endorse any product, service or business. BBB reports on known marketplace practices. Current Alerts For This Business. Pattern of Complaint : BBB files indicate a pattern of complaints concerning product quality, delivery fulfillment and customer service for orders placed online with Rosegal. Alert : BBB is unable to locate a valid U. BBB Rating F. Leave a Review. Customer Complaints complaints closed in last 3 years 78 complaints closed in last 12 months.

File a Complaint. Business Details. Customer Complaints Customer Complaints. Status: Resolved. I placed an order for a holiday party dress and paid for expedited shipping.

I received a tracking number and information that my order had shipped. When it got closer to the date of the event, I reached out about timing and was assured it would arrive Rosegal Company Location time. When it got even closer I was told it would not arrive on time so I decided to cancel it, the customer service rep said I would be refunded. It was not. I just messaged them again and was told I'd get a refund.

No apology or explanation, was just told that the timing was "up to my bank". Customer Response. Customer Reviews Customer Reviews. Business Categories Online Retailer.

Where is the company located? Rosegal Q&A

The company is China. I have not received my money back as yet but because of putting this problem here I have gotten some response from the company they still want ME to call DHL and have the package delivered I will NOT accept it and put the package in their court.3.1/5(5.9K)…

Contact Us - Rosegal.com

Due to peak season ROSEGAL is experiencing a high volume of calls at the moment and our phone agents will only offer assistance for presales questions. Please kindly wait patiently for our agents to take your call. During peak times, it may take up to 10-15 minutes to reach us.…

Rosegal Reviews - 5,928 Reviews of Rosegal.com Sitejabber

RoseGal was started by a group of friends who all share a deep and abiding passion for stunning clothing and fashion. Specifically, it is the intimate fusion of endless possibilities that vintage and modern apparel has to offer. We love vintage for its understated simplicity, always en vogue character and stylized elegance.2.5/5(5.8K)…