Scott, an Army veteran, started the Rustic Flag Company in and began producing handmade wooden flags. He and a small team have been chipping away at a backlog of around 20, orders for months. Since November, they've finished and shipped about 3, flags. I'm doing everything I can. The company is no longer taking new Ruatic and hasn't been for months. Shopify, the platform Rustic Flag Company used to sell products and manage orders, has since locked the company out of its account and taken down the company's website.

Since November, Scott sold a acre plot of land to pay shipping debt and taxes related to the company. The amount of detail in the information isn't as clear in these emails, though, and Scott can't search orders in a database to see if they've already shipped. Scott said he has Wehsite Rustic Flag Company Website refunds or products to those who file state complaints within 14 days.

Tennessee Department of Commerce and Insurance Communications Director Kevin Walters said his department cannot force the company to respond to complaints, prioritize certain orders or provide refunds. Walters also said there is no day deadline for settling complaints. If the company Recharge Company List a pattern of failing to respond to the complaints in a timely manner, they risk being sued by the state through the Attorney General's Office.

Customers that file state complaints essentially knock other customers out of line, Scott said. He said he receives between 35 and 40 state complaints every week. The Tennessee Department of Commerce and Insurance confirmed that they have processed total complaints for the Rustic Flag Company. A total of are currently being mediated, and 64 complaints have been mediated successfully. Sometimes, this disruption in the waiting list leads to the team filling an order for someone who has filed a state complaint, and then accidentally filling it again when they get to the customer's original order in the queue, according to Scott.

Scott said he can't afford the cost of keeping business phone lines open, and sending 17, email updates would require Rustic Flag Company Website of labor that he Rustic Flag Company Website pay for. Every available dollar goes into producing the flags and shipping. Air Force Tech. Ford, from California, originally ordered two flags Flav the company and was able to get a refund for one order through his bank.

He and his wife were not able to dispute the other charge, Ford wrote in a statement, and they have yet to receive a product or refund from the company. On the page, people share information Yellow Cab Company Toledo Ohio the limitations of PayPal's day dispute policy as well as refund options through banks and credit cards.

The page's Rustic Flag Company Website claims that Scott is a "thief and needs to be exposed. Rustic Flag Company Website said he does not remove any comments or reviews from the Rustic Flag Company Tactical Sports Facebook page, but does delete comments on the social media account for his other business.

Ford wrote that he finds the situation disheartening. Scott, who wasn't willing to do that himself," Ford wrote. In one comment, Michael Manch wrote that he Rustic Flag Company Website the Facebook profiles of those claiming they had received their flags "seem fake," and lack recent posts, friends and photos. She purchased her product during a sale and didn't pay much for it, she said, Webdite she "just let go of it.

When she did receive her flag, it exceeded her expectations, she said. Despite the company's problems, she would order from them again. For me to receive my product over a year after I ordered it tells me they're trying to do something. Bill Beardsley, of Nevada, has been waiting about a year and two months to receive his order.

Then Beardsley saw that the company's website no longer worked. Mark Deemer, from Florida, ordered flags for some of his real estate clients who are veterans nearly a year ago.

He said Websihe this point, he just 1 Health And Wellness Company his flags, or a refund.

Now whether or not we'd believe them if they sent it out would be F,ag story. I just believe in their company that much. I can turn in a thousand different directions Reach Cassandra Stephenson at ckstephens jacksonsun. Follow Cassandra on Twitter at CStephenson Rustic Flag Company struggles to fill orders as customers complain of Wehsite waits, no updates Cassandra Stephenson Jackson Sun. Finished handmade wooden flags lean against a wall at the Rustic Flag Company, based in Trenton, Tenn.

Owner Justin Scott posted this picture on the company's Facebook page on Feb. The Rustic Flag Company, founded increates hand-crafted wooden American flags. The company saw popularity of their product skyrocket early, but is now struggling to keep up with backlogged orders.

A flag in the process of being built rests on a stand at the Rustic Flag Company, based Rustjc Trenton, Tenn.

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